FREE WORLDWIDE EXPRESS SHIPPING ON ORDERS OVER $250

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Frequently Asked Questions

General

Is Racing Display a reputable brand?

Racing Display's reputation in the automotive industry speaks for itself. Our commitment to excellence begins with our in-house design process, where we meticulously craft each product to perfection. Utilizing the most advanced 3D laser scanners available, we ensure precise fitment for every product.

Before reaching mass production, every product undergoes rigorous testing on real customer vehicles, guaranteeing optimal performance and compatibility. While some manufacturing occurs overseas, our products truly come to life in our dedicated design studio.

Regardless of your vehicle's rarity, Racing Display is dedicated to providing high-quality, customized automotive parts tailored to your needs. And our industry-leading 2-year warranty demonstrates our confidence in our products.

Additionally, our transparent return policy offers peace of mind, ensuring that you can shop with confidence knowing that we stand behind our gear every step of the way.

Do you do custom jobs?

Absolutely! At Racing Display, customization is our specialty. Each product we offer originally began as a tailored solution for one of our valued customers. Regardless of your vehicle's rarity, we excel at crafting customized products with impeccable fitment.

To kick start the process, we'll begin by 3D scanning components of your vehicle. For instance, if you desire a custom dash cluster, we'll start by 3D scanning your factory cluster. We're passionate about creating innovative solutions, so reach out and let us know what you want.

How can I be certain the product is compatible with my car?

Our product designs are based on accurate 3D scans of OEM parts. The product title and/or description states which vehicle make and model is compatible. If you're still unsure send us a photo and we'll provide confirmation.

Can I install Racing Display products at home?

Yes! All Racing Display products are designed for DIY installation. We provide everything you need, including screws, bolts, and more, to make the installation process seamless.


However, if you're not confident in using a screwdriver or prefer professional assistance, we recommend hiring an installer. Feel free to reach out to us if you need help locating a professional installer in your area. We're here to ensure your installation experience is hassle-free.

Where is Racing Display located?

Racing Display operates exclusively online and provides free worldwide shipping via express courier service (UPS, DHL, FedEx).

Payments

How can I pay?

Payment can be made using PayPal or any credit or debit card. Our payment gateway is safe and secure, with none of your information stored or collected.

Is it safe to enter my credit card information on your website?

Ensuring the security of our customers' information is our top priority. Our website employs industry-standard encryption technology (SSL) to protect your data during transmission. Additionally, we adhere to strict privacy policies to ensure the confidentiality of your information.

Will I receive an invoice for my purchase?

Yes, once your payment is successfully processed, you will receive an order confirmation email containing an invoice for your purchase. This email will contain an invoice detailing your purchase, including items, quantities, prices, taxes, and shipping charges if applicable

What should I do if I encounter payment related issues during checkout?

If you experience any difficulties or encounter errors while making a payment, please contact our customer support team immediately. We will assist you in resolving the issue and ensure a smooth and successful transaction.

Orders & Shipping

Do you ship worldwide?

Yes! We provide express international shipping via courier service (UPS/DHL/FedEx).
All orders over $250 come with free international express shipping.

When will my order ship?

Orders usually ship within 1-2 business days. Once your package is en route, you'll receive an email notification containing the tracking number.

For customized or made-to-order products, there will be a manufacturing lead time before shipment. You can find the specific lead time stated clearly on the 'Shipping' tab of the product page.

How long does delivery take?

Delivery times vary by destination. Check the ‘Shipping’ tab on the product page for estimated shipping times to various global regions.

What do I do if my package is lost?

If you suspect your package is lost, please reach out to our customer service team with your order number. We'll do our best to assist you in resolving the issue.

Can I cancel or update my order once it has been placed?

We begin processing orders as soon as they're placed. If you need to cancel or update your order, please contact our customer service team as soon as possible. However, we can't guarantee changes can be made once the order is processed.

Can I track my order?

Yes, you will receive a tracking number via email once your order has been shipped.

Warranty & Returns

Do Racing Display products come with a warranty?

Yes! We back our gear so all Racing Display products are covered by an industry leading 2-year warranty. You can check out all the details here.

Do you accept returns?

Yes! We gladly accept returns initiated within 30 days of delivery. Check out our transparent return policy here.

I have another question, can I contact you?

Sure, we’re always happy to help our customers. You can contact us by phone or email using this link.