Stubby Hub: K170H

Ensuring the swift and secure delivery of your order is of utmost importance to us. Rest assured that when you place an order, our dependable logistics partners take every precaution to transport it with the utmost care. We are committed to ensuring that your order reaches you in impeccable condition. This page contains comprehensive details about our shipping and delivery processes, ensuring you have all the necessary information.

When will my order be processed:

All orders are shipped from our warehouse in Melbourne, Australia. Please allow 1-3 business days for your items to be processed before shipment.

Shipping Times:

Outlined below is a chart displaying estimated delivery times (excluding manufacturing lead time) to various global regions. Please be aware that occasional global or regional disruptions in shipping services can occur, potentially causing delays beyond these estimates. Nevertheless, we're committed to delivering your order as promptly as possible.

Will I receive a tracking number:

All domestic and international orders will come with a tracking number. You will be emailed your tracking number within 24 hours of shipment. Alternatively, you can log in here to check the status of your order.

Will I be charged customs import taxes:

The prices on our site are tax-free, so depending on where you live, you may need to pay import taxes upon receiving your order.

Payment of these charges are your responsibility and will not be covered by us.

Duration:

All Racing Display products are covered by a 12-month warranty, valid from the date of purchase.

Coverage:

We are committed to providing high-quality products. Within the 12-month warranty period, we will, at our discretion, either repair or replace any Racing Display product that proves to be defective in workmanship under normal use and service conditions.

Exclusions:

Our warranty does not cover failures or damage resulting from the following:

• Normal wear and tear
• Damage to paint or exterior finish
• Labor costs associated with diagnosing defects, product removal, or reinstallation
• Any other contingent expenses
• Misuse, abuse, or negligence
• Incorrect installation or application
• Unauthorized modification

Transferability:

Please note that this warranty is limited to the original consumer purchaser and is not transferable to subsequent owners of the product.

Warranty Claims:

If you encounter any issues covered by this warranty, please contact us at info@racingdisplay.com. When filing a warranty claim, provide your name, order number, contact details, and a detailed description of the problem, including photographic images if possible.

Order Errors:

In the event that you receive the wrong product, we will promptly process an exchange for the correct ordered item(s), subject to availability, or arrange a refund. To resolve order errors, please email info@racingdisplay.com with your name, order number, contact details, and a detailed description of the error. We will assess your request as quickly as possible to ensure your satisfaction.

If you aren't satisfied with your order, neither are we.
We gladly accept returns initiated within 30 days of customers receiving their order.

For change of mind returns, the customer must cover the return shipping, and a 20% restocking fee will apply.

In the case of faulty items, we will cover the return shipping costs and provide a choice between a full refund or a replacement part, based on the customer's preference.

Please note that customised/made-to-order products can only be returned if they are faulty.

Should you have any further questions, please don't hesitate to contact us at info@racingdisplay.com.